Refund policy
RETURN AND REFUND POLICY
30-DAY SATISFACTION GUARANTEE
We want you to feel confident purchasing from Smells Like Legal. You may request a return or refund within 30 days after receiving your order.
To begin a request, email smellslikelegal@gmail.com with your order number and a brief description of the issue. Please do not send a product back without contacting us first. If a return is required, we will provide the return address and instructions.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
Please inspect your order when it arrives. If your product is damaged, defective, leaking, or incorrect, contact us promptly at smellslikelegal@gmail.com. Please include your order number and photographs when possible. We will evaluate the issue and arrange an appropriate replacement or refund.
CHANGE-OF-MIND RETURNS
Products returned for reasons other than damage, defect, or fulfillment error should be returned in their original packaging. Customers may be responsible for return shipping costs. Original shipping charges, when applicable, are non-refundable.
REFUNDS
We will notify you after reviewing your request or receiving an approved return. Approved refunds will be issued to the original payment method. Please allow up to 10 business days for your bank or credit-card provider to post the refund.
SALE ITEMS
Sale and promotional items are covered by the same 30-day policy unless clearly marked as final sale before purchase.
GIFT CARDS
Gift cards are non-refundable.
QUESTIONS
For questions concerning returns or refunds, contact us at smellslikelegal@gmail.com.